FAQs Archive - Number 1 Water

Q: How do know if my tank needs cleaning?

Check in the tank if possible. If the water is running yellow, the tank will need to be thoroughly cleaned. If the tank floor is dirty, you may be able to get the tank cleaned leaving water in place by having it vacuumed by a professional.

Q: How long should a tank of water last?

10,000 litres of water for a household of 5 should last 3 weeks or more, however this depends on how you use it e.g. washing the house, taking long showers etc.

Q: We have more than 1 tank fill point on our property. Is the price the same for a single load?

Extra cost may be incurred if the driver needs to reset hoses and move to a different location on the property.

Q: Can I cancel my water delivery if it rains?

You can cancel or postpone your water delivery so long as you do so by 8am on the day of delivery, by txt message or email. Please check out terms and conditions.

Q: How much water do you carry?

We can deliver 10,000 litres and 14,500 litres, up to 30,000 litres depending on site access. 10,000 litres will half fill the average sized household concrete tank.